The K-Shield Math Intervention Program is designed to help your child learn the math they need to succeed in school.
We create a personalized learning plan for your child after using standardized online assessments to identify problem areas. With our tutors’ expertise in math, students will be able to increase their understanding of concepts, improve their grades, and address their weaknesses.
What is the Academic Success Guarantee?
K-Shield Tutoring guarantees your learning progress and academic results. We have no doubt with your hard work plus our expert tutors you will fill gaps in learning and improve your school grades. We guarantee at least a half letter grade improvement (for example B to A-) or your money back when you use our programs on any subject for a minimum of 4 hours per month for 3 months.
Who is eligible for TutoringMax Academic Success Guarantee?
• be a student in grade K-12, enrolled in a school in the United States;
• have purchased one of our 4-hour-a-month subscriptions;
• be taking a course over the span of three months;
• complete all major assignments and exams;
• receive grades reports in a way that allows us to see whether or not your grades have improved at least a half letter;
How does Academic Success Guarantee work?
If you complete three consecutive months studying with our tutors at least 4 hours a month and your school grades in the qualifying subject do not raise at least a half letter, we will refund what you spent on tutoring.
How do we know if your grade improved?
At the beginning of your tutoring plan, we'll establish a baseline starting grade that will be used to determine if you improved your performance. If you start working with us in the beginning of a grading period (a quarter, trimester, or semester), and you have yet to receive your first mid-term grade, your final grade in the prerequisite course will be used as the starting point. If you are taking a course for which there is no natural prerequisite, the three-month period does not begin until you receive your first grade in the course.
K-Shield Tutoring Money Back Guarantee Policy
We offer a refund when you use our programs on any subject for a minimum of 4 hours per month for 3 months and do not get at least a half letter grade improvement or your school grades. If you wish to request a refund, please go through our Money Back policy carefully. Make sure to read this page thoroughly before registering for any of K-Shield Tutoring services.
1. All refunds will only be made to the same account or credit card from which payments were made initially.
2. We do not make any check or cash refunds. We only make online refunds.
3. Any extra charges absorbed by the customer such as bank transaction fees, service fees or processing fees will not be refunded.
4. We do not pay any interest on refunds.
5. Customers should produce valid documentation to claim a refund. That means if you submit a request for a refund, you will be required to share your school records with us for verification of your grades.
6. You may use the Academic Success Guarantee refund only once. This guarantee applies to U.S. customers only.
7. We reserve the right to refuse refunds for any reason other than the listed on Academic Success Guarantee conditions.
8. We reserve the right to update the contents of this refund policy from time to time without prior notice. Make sure to keep updated before you register for any of our services.
Buy a subscription plan after choosing the grade level and the subject your child needs to improve.
One of our academic advisors will contact you to find out what subjects your child needs help with, schedule online lessons, and connect you with an expert tutor.
Your child will attend an 1-on-1 live session with a certified tutor from the comfort of your home.
Your child can watch the lesson as many times as he or she needs within one year of the date of the session. All K-Shield Tutoring sessions are recorded and stored into your account.
Reschedule your child’s lesson, change or cancel your plan at any time.
Purchase a subscription after selecting your child’s grade level and the subject they wish to improve. All customers receive one free session when they sign up for a monthly subscription.
One of our academic advisors will contact you to find out which subjects your child needs help with, schedule online tutoring, and connect with an experienced tutor. Your child will take a free assessment when you purchase one of our 8-week intervention programs: Math, Reading, and Writing.
Your child participates in a 1-on-1 live session with a certified tutor, all from the comfort of their own home.
The student can view the lesson as many times as needed within 30 days of the date of the session. All K-Shield Tutoring sessions are recorded and stored in your account.
Reschedule, change or cancel your lesson plan at any time.